Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
If you are unhappy or concerned about how well communication assistance was delivered or how a Communication Assistant behaved while providing the service, you can make a complaint.
Complaints are treated respectfully through a fair and transparent process.
Find out more about how to make a complaint about communication assistance here:
Make a complaint about communication assistance [PDF, 195 KB]