We conduct regular audits of legal aid lawyers to assess the quality and value of the services they deliver.
Find out more in the Legal Services Act 2011(external link), which provides us with the authority to conduct audits.
Legal aid lawyers are selected for quality and value audits based on an assessment of their risk profile. The number of audits we conduct each year is listed in the Ministry’s statement of intent.
Lawyers receive an audit rating, measured on a scale from one to 5, with one being excellent and 5 being very poor.
Find out more:
We recently sought feedback on proposed changes to the Legal Aid Provider Audit and Monitoring Policy (policy) and the Legal Aid Provider Audit Terms of Reference (terms of reference). These proposed changes add additional risk assessment metrics used during the provider selection process for the annual Quality and Value audit round.
The consultation process is now complete, and several respondents provided feedback. We carefully considered suggestions supplied by the New Zealand Law Society and the New Zealand Bar Association when determining the final policy and terms of reference. These changes will improve the transparency and efficiency of the auditing process.
You can find a copy of our consultation response report at the link below.
We can also carry out quality assurance checks to ensure legal aid providers are delivering services efficiently and effectively, in accordance with their obligations.
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