Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
It’s free to make a claim to the tribunal.
Fill out the form and send it to us along with any statement, document or information (whether or not it would be admissible in court) that may help the tribunal make a decision.
Guide to filing a claim [PDF, 262 KB]
There is a 6 month timeframe for victims to make a claim. If you can’t claim within this time because of factors beyond your control, the tribunal may give you an extension. Your application for an extension must be both in writing and received by us before the end of the original deadline.
You can represent yourself or you can appoint an agent or representative (like a lawyer) to help you with your claim.
If your representative is not a lawyer, you will both need to fill in this form:
Authority to act [PDF, 179 KB]
This page was last updated: