Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
You can appeal to the Social Security Appeal Authority to review a decision made by the Ministry of Social Development (MSD) about your benefit.
The Authority hears appeals about decisions made by the:
Before you send your appeal to the Authority, your case must have been heard by the Ministry of Social Development's Benefits Review Committee.
Ministry of Social Development website(external link)
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