Complaint / Committee declined to take further action on complaint / lawyer acted for applicant’s mother / complaint client did not have capacity to instruct lawyer / lawyer refused to supply files / Protection of Personal and Property Rights Act 1988 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 4.4.1 / rule 8 / Scott v Wise [1986] 2 NZLR 484 (CA) / Re “Tony” (1990) 5 NZFLR 609 (FC) / Carrington v Carrington [2014] NZHC 869, [2014] NZFLR 571 / duty of confidence / HELD / Office cannot determine whether client had capacity / lawyer must hold client’s information in confidence / no jurisdiction to consider complaint / Committee’s decision confirmed / section 211(1)(a)