Review / Committee found unsatisfactory conduct / appointment of trustees / complaint that lawyer did not amend will according to complainant’s instructions / lawyer ought to have recommended an assessment of complainant’s capacity by a medical professional / file notes inadequate / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 5 / Sandman v McKay [2019] NZSC 41 / HELD / complaints about lawyer not carrying out instructions are not supported on the balance of probabilities / lawyer was satisfied that complainant had sufficient capacity to understand and sign document after meeting him / penalties imposed fall away / Committee’s decision is reversed / section 211(1)(a)