Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
The Canterbury Earthquakes Insurance Tribunal (the Tribunal) provides Canterbury homeowners with a fair, speedy, flexible and cost-effective way to resolve their long-standing claims with insurers (including Southern Response) and the Earthquake Commission (EQC).
Located in Christchurch, we are a new initiative aimed at helping affected homeowners in Canterbury resolve their insurance claims.
Find out what sort of claims the Tribunal can accept.
Find out how to apply.
Find out what to expect, from application to decision.
Find answers to commonly asked questions.
Read and download the application form, user guide and related documents.
Search and read the Tribunal decisions with our decision finder.
Contact someone at the Tribunal for assistance.