Find out about the reparation process, from when the judge orders it to when you get payments. You can learn what may be causing small payments and what you can do if you are unhappy with your reparation.
The reparation process
If a judge orders someone to pay reparation to you, you will be sent a Reparation Notice that tells you:
how much the offender has been ordered to pay
how long the offender has to pay – usually they have 28 days to pay or start paying
any instructions the judge may have included about how payments are to be made.
The court collects payments and we send them on to you. If you receive any payments directly from the offender, contact us
Collecting reparation is a priority for the court. If the offender does not pay, the court can enforce reparation in the same way as a fine. This can include:
There a few things that may be affecting your payments:
Your details may be out of date
If you have changed address or bank account please contact us.
Several people could be receiving reparation from the same offender
The oldest reparation is usually paid first. If more than one person is included in a reparation order, the payments are shared between the parties.
The offender may have a low income
If the offender is on a low income you may receive small payments over time. The court cannot make an order that would make their deductions more than 40% of their income.
The offender may be in prison
If the offender is in prison we will still try to collect the reparation. If we cannot get payment while the offender is in prison, more enforcement action will be taken when they are released.
The offender cannot be found
If you know where the offender is, please contact us