Our Contact Centre will be closed from 5pm on 24 December 2024, reopening at 8am on 3 January 2025. National Office (Aitken Street, Wellington) reception will be closed from 5pm on Friday 20 December, reopening at 8am on Monday 6 January 2025. For more information, see Court and Tribunal hours
Find out the process a claim goes through from application to decision in this section.
This diagram shows the process a claim goes through at the tribunal:
Diagram of the process a claim goes through [PDF, 13 KB]
Read a glossary of the common terms used in the Weathertight Homes Tribunal [PDF, 685 KB]
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