Scam texts and emails relating to fines continue to circulate. We do not send payment links in our texts or emails. If you get a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before clicking links or making any payment. Read more about identifying scams.
The Customs Appeal Authority is an independent judicial body that hears appeals against the decisions and directions of the New Zealand Customs Service.
The Authority consists of 1 person appointed by the Governor-General on the recommendation of the Customs Minister and the Justice Minister.
The Authority is governed by the Customs and Excise Act 2018.