INZ (Calder) v Horan [2019] NZIACDT 13 (11 March 2019) [pdf, 274 KB]
...another in which he stated (verbatim): Your management showed how petty and entirely unhelpful you can be to paying applicants by sending all the passports and final migrant and levy actions back to INZ Henderson for them to do when you had all the resources at your branch to carry out the simple actions requested. I reiterate it was the most childish, petty unprofessional action your branch could display – if your intention was to show your lack of respect to me and my clients you m...