Marshall v IDEA Services Ltd (Privacy Act) [2020] NZHRRT 13 [pdf, 353 KB]
...requests and correspondence in a considered and prompt way, despite the relentlessness of such requests and correspondence; the tone of some correspondence received from the Marshalls; the Marshalls’ litigious approach; and the extensive time and resources that had been consumed by their complaints. [125.5] In a letter dated 20 January 2017 Ms Ramsay referred to a discussion the previous week in which she had offered to visit Mr and Mrs Marshall to hear directly from them the various...