Cheng v Serco New Zealand Limited [2025] NZHRRT 11 [pdf, 203 KB]
...after he made the requests. [36] Serco submit that the delay was justifiable due to the volume of information it says was required to be assessed prior to release. While we appreciate that this task would have required Serco to commit time and resources to assessing and preparing the information for release, we do not accept that this justified the extent of the delay in providing Mr Cheng with the information. We also note that Serco did not notify or update Mr Cheng that the in...