OIA-94525.pdf [pdf, 8.2 MB]
...responding to OIA requests often lack specialised training. • Ministerial offices can delay, limit or restrict responses to OIA requests. • Information management systems do not support efficient and comprehensive responses. • Agencies are not resourced for timely responses. • Agencies have inconsistent and disproportionate charging practices. • The presumption that information should be made available in the public interest is not sufficiently clear or given enough weight. •...