Interpreter Services Quality Framework [pdf, 1 MB]
...for Working with Interpreters in Courts and Tribunals’3, adapted for the Aotearoa/New Zealand environment. This quality framework applies to suitably qualified independent interpreters who are engaged directly by the Ministry and those engaged through an LSP. It also covers situations where a suitable (unqualified) multilingual or bilingual person provides language assistance services where a qualified interpreter cannot be found.4 The quality framework does not cover the followi...