Schiller-Cooper v Lozano [2013] NZIACDT 1 (08 January 2013) [pdf, 233 KB]
...Has Ms Lozano honestly accounted for her failure to attend a meeting arranged for 9 June 2011? Decision Administrative errors and inadequate communication [62] Ms Lozano appears to accept there were failures to keep her client informed, partly through administrative errors. Overall, there is a clear picture of Ms Schiller-Cooper demanding high standards and Ms Lozano excusing herself from high standards, as she practices in a small practice. [63] There is no merit in Ms Lozano’s e...