Access to Justice Technical Survey Report - October 2024 [pdf, 1.2 MB]
...Share of issues experienced (Question H4) vs. share of issues asked about in follow-up loops (H5-H16) Issue type Experienced by small businesses (H4) Asked about in detailed follow-up loops (H5-H16) Tax 4.9% 4.5% Regulation, including licencing, compliance, health and safety 7.3% 7.0% Import or export rules 1.4% 1.2% Audits or filing of company accounts 1.6% 1.4% Complaints from customers 12.2% 12.0% Employees, including misconduct, complaints from employees 5.2% 5.7...