INZ (Calder) v Cleland [2019] NZIACDT 38 (10 June 2019) [pdf, 158 KB]
...refresher course available from Toi-Ohomai Institute of Technology. [11] There were no submissions from the complainant. [12] In his submissions (23 May 2019), Mr Cleland advises that the complaint arose within months of him first being granted a licence on 11 January 2016. With a further three years of experience in the role, including two years since he had come to understand his deficiencies, he now had direct contact with his clients and a complete record of his contact w...