2025 NZPSPLA 062.pdf [pdf, 81 KB]
...complaint worked in a security role before they were granted a certificate of approval. b) The work of the security staff engaged by ISS Facility Services Limited (ISS) included the work of crowd controllers and personal guards. ISS Facility Services licence was only in the class of property guard. ISS therefore breached the Act by carrying on business as a crowd controller and personal guard without holding a licence in those classes. c) The report writer expressed concerns about...