Cavanagh v Nassiep [2012] NZIACDT 38 (31 July 2012) [pdf, 108 KB]
...and service delivery he was entitled to expect. She then ended her practice and failed to refund him fees, or provide appropriate ongoing professional support. Further, during the last part of the time she was undertaking work illegally, as her licence had expired. [4] The complicating feature of this complaint is that Ms Nassiep was not licensed during the whole time she was providing immigration services to Mr Cavanagh. This Tribunal can only deal with the conduct of licensed immigr...