2021 NZPSPLA 032.pdf [pdf, 108 KB]
...made against him and says that he acted politely and professionally throughout. [3] Gross negligence or misconduct is both a ground upon which a complaint can be made against a certificate holder and a discretionary ground for cancellation of a licence or certificate. By its very definition any negligence must to be gross and misconduct is defined in s 4 of the Act as conduct that “a reasonable person would consider to be disgraceful, wilful or reckless or conduct that contravenes the...