Holmqvist v Real Estate Agents Authority (CAC 403) & Coma [2017] NZREADT 15 [pdf, 229 KB]
...Incorrect quote for marketing [19] The appellants referred the Tribunal to the second respondent’s response to their complaint, in which he said: I acknowledge there was a mistake on one of the multiple amount of my marketing plan. It was human error and, as soon as the clients showed that they were not agreeable to pay, I did take responsibility for the mistake and the shortfall. … the complainants do not take into account that I provided, at no costs for them: one free ¼...