LCRO 293-2014 KX v Area Standards committee X [pdf, 206 KB]
...provided her with a copy of the trust deed and related information, and asked her to go away and think about the implications of the proposed appointment, discuss those with her aunt and get back to her. [59] It is relevant to note, given the consumer focus of the Act, and the standards of competence and diligence that the Committee applied is the standard a member of the public can expect, that Mrs JB has no reservations about the service and advice she received from Ms KX. She...