OQ v N Ltd [2023] NZDT 660 (24 November 2023) [pdf, 199 KB]
...about the vehicle and what he had done. I’m sorry there is nothing more we can do. 12. OQ emailed N Ltd on 25 November, 2 December and 27 January, challenging N Ltd’s decision not to provide any remedy and referring to her rights under the Consumer Guarantees Act. She asked N Ltd to either repair the vehicle or refund the repair cost. N Ltd repeated that the motor was outside the warranty and the parts supplier would not provide any compensation. Law 13. The law of contract...