Responding to a claim
Although the applicant must prove its claim on the balance of probabilities, it is your responsibility to present your side of the story. Before the hearing, you should collect and provide the following information to the MVDT: A clear written chronology of all relevant events from your perspective Your copy of the consumer information notice and the vehicle offer and sale agreement (if those documents have not been provided by the applicant or if the applicant’s copy is different) Any invoic...