KD & KX v B Ltd [2023] NZDT 533 (21 September 2023) [pdf, 184 KB]
...carriage are clear that it is the responsibility of the passenger to get to the departure gate on time. KX and KD accept this. 7. To comply with the guarantees under s.28 (CGA 1993), B Ltd had to take reasonable care to ensure that KX and KD were informed when the flight was departing. CI0301_CIV_DCDT_Order Page 2 of 3 8. I find B Ltd did take reasonable steps to notify KX and KD about the updated departure time so that they could get to the gate on time. 9. I make thi...