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1. WHT Claims under $20k - Chair's Directions [pdf, 174 KB]

   Weathertight Homes Tribunal Chair’s Directions for lower value claims page 1 of 5 CHAIR’S DIRECTIONS (for Lower Value Claims) 1. Introduction 1.1 These directions are effective from 14 September 2015 and are issued pursuant to s 114 of the Weathertight Homes Resolution Services Act 2006 (the Act) and set out the procedure which is to apply to all applications in the Weathertight Homes Tribunal where the amount claimed is under $20,000 (lower value claims). 2. How the...

2. NF v B Ltd [2025] NZDT 227 (17 July 2025) [pdf, 142 KB]

   ...check NF’s family in when it realised NF could not travel? 14. I consider that B Ltd failed to act with reasonable skill and care by not checking in NF’s family due to the issue with NF’s passport. 15. NF and B Ltd disagree about when the request to check in the family was made. NF says his wife asked before check in closed but was refused and when he asked again, he was told it was now too late. B Ltd says the request was made after check in had closed. 16. While I have...

3. Chand v Devi [2015] NZIACDT 74 (12 June 2015) [pdf, 148 KB]

   ...provisions require a licensed immigration adviser to comply with immigration legislation and maintain professional business practices related to staff. The circumstances supporting this allegation were: [4.2.1] Ms Devi used unlicensed staff to perform a significant component of her immigration services. [4.2.2] All correspondence with Immigration New Zealand was in her name and she signed the complainant’s work visa application as his adviser on 15 June 2011. However, she had no con...

4. [2021] NZACC 181 – Tonga v ACC (8 November 2021) [pdf, 308 KB]

   ...summarising: Plan: ACC45, multiple injuries but really is overuse injury causing sprain elbow and forearm, note background changes on x-ray though which is more likely an accumulation of injuries. [8] Dr Ripley completed an ACC 45 injury claim form providing an accident date as 31 January 2017 and a description of the accident as “boning multiple carcasses, overuse elbow/forearm”. His diagnosis described the injury as a “sprain elbow/forearm – right”. 2 See paras [3...

5. AG Ltd v SQ [2018] NZDT 1443 (30 October 2018) [pdf, 105 KB]

   ...disclosure requirements changed on 1 June 2015. This contract was dated 28 August 2015, so the new disclosure requirements applied. 9. AG Ltd’s contract with SQ does not comply with the disclosure requirements as it does not disclose all the information it was required to under Schedule 1 CCCFA. It does not set out the debtor’s right to apply for relief on grounds of unforeseen hardship, it does not provide any statement about disabling devices, the cancellation provisions ar...

6. SX v S Ltd [2023] NZDT 160 (2 May 2023) [pdf, 92 KB]

   ...and the applicant is not entitled to any further refund. 10. For these reasons, the applicant’s claim against the respondent is dismissed. Referee: K. Armstrong Date: 2 May 2023 Page 3 of 3 Information for Parties Rehearings You can apply for a rehearing if you believe that something prevented the proper decision from being made: for example, the relevant information was not available at the time. If you wish to apply for a re...

7. DL Ltd v DX [2023] NZDT 647 (6 November 2023) [pdf, 191 KB]

   ...breach her duty of care by removing the sign. There is no evidence to prove that DX took the sign. Therefore, the claim for $89.00 plus GST is dismissed. Referee: Sara Grayson Date: 6 November 2023 Page 3 of 3 Information for Parties Rehearings You can apply for a rehearing if you believe that something prevented the proper decision from being made: for example, the relevant information was not available at the time. If you wish to apply for a r...

8. BF & NF v BN Ltd [2023] NZDT 24 (19 January 2023) [pdf, 186 KB]

   ...Guarantees Act that relate to the damage to their possessions, as this must be considered under the CCLA. 11. For these reasons, the claim is dismissed. Referee: DTR Unasa Date: 19 January 2023 Page 3 of 3 Information for Parties Rehearings You can apply for a rehearing if you believe that something prevented the proper decision from being made: for example, the relevant information was not available at the time. If you wish to apply for a reh...

9. TS & BS v KI [2023] NZDT 63 (16 February 2023) [pdf, 209 KB]

   ...find KI liable to pay a total of $6037.01 as ordered above. 10. The counterclaim is dismissed as I have found KI wholly liable for the losses incurred. Referee: K. Edwards Date: 16 February 2023 Page 3 of 3 Information for Parties Rehearings You can apply for a rehearing if you believe that something prevented the proper decision from being made: for example, the relevant information was not available at the time. If you wish to apply for a reh...

10. NX & QT v X Ltd [2023] NZDT 209 (28 April 2023) [pdf, 107 KB]

    ...their flight and then confirmed their choices by clicking ‘Confirm’ at the bottom of the page. The credit card details were accepted and the amounts for the fares were flagged on hold on their credit card statement. However, they were then informed that the flight was unavailable. NX and QT said that after attempting the booking again that the price had increased significantly. They called X Ltd but the person spoken to was unable to make the booking either. NX and QT believe that...