KS v Q Ltd [2025] NZDT 16 (16 January 2025) [pdf, 115 KB]
...down as much it does when the 10kg weight is placed on the side of the mattress. b) The price paid is at the lower end of the mattress market. A reasonable consumer paying $549.00 for a king size mattress would not expect a very high level of performance from a mattress described as ‘firm’. c) KS purchased the mattress online and did not inspect or try the mattress. The mattress was listed as firm, however what is firm to one person may not be firm to another. KS did not make...