LF & SF v EG Ltd [2023] NZDT 135 (10 May 2023) [pdf, 135 KB]
...on the chairs were showing signs of deterioration as the powder coating was chipping away, exposing the metal. At EG Ltd’s request, LF and SF returned to the chairs for a physical warranty assessment, after which EG Ltd reported that any warranty claim was declined as the damage was deemed to have occurred as a result of wear and tear, or a result of the chairs being stacked. LF and SF rejected EG Ltd’s offer to return the chairs and supply a pen which could be used to cover up the scr...