GM v D Ltd [2024] NZDT 583 (13 September 2024) [pdf, 194 KB]
...APPLICANT GM RESPONDENT D Ltd The Tribunal orders: The claim is dismissed. Reasons 1. GM purchased a [dress] from D Ltd in October 2023. She wore the dress for a very short time and noticed a significant tear along a seam. She informed D Ltd and the dress was replaced along with a $100 voucher. 2. The replacement dress arrived in January 2024 and was removed from its packaging and hung in a wardrobe. While getting ready for an occasion in February 2024 she n...