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1. AL v ZK LCRO 182/2012 (19 March 2014) [pdf, 60 KB]

   ...No complaint was put to any other lawyer of EC. Analysis [11] The complaints process under the Lawyers and Conveyancers Act 2006 (the Act) is aimed at both resolving disputes between lawyers and their clients (and thereby serves a consumer protection purpose – (see s 3(1)(b) of the Act), and also seeks to ensure that lawyers adhere to their professional obligations (and thereby maintains confidence in the provision of legal services – (see s 3(1)(a) of the Act). While these...

2. Donkin v CAC 10057 & Morton-Jones [2012] NZREADT 44 [pdf, 31 KB]

   ...estate agents which meant that they were duplicating work which properly falls within the province of the purchaser’s lawyers. [8] We do not share this anxiety. We consider that case and others in the High Court directed towards the consumer protection aspect of s 3 of the Real Estate Agents Act 2008. In our view the issue is simply that when advertising includes a positive representation such as in this case, that the property is a legal home and income, then the agent must ensure...

3. Youth Crime Action Plan - summary [pdf, 1.2 MB]

   ...and young people can be costly to victims, the offenders themselves and society as a whole. This strategy includes actions to address recommendations from the Social Services Select Committee Inquiry into the Identification, Rehabilitation, and Care and Protection of Child Offenders. The challenge for frontline workers is to make each intervention the last justice sector intervention for the young person and their family, no matter what that intervention is. Existing mechanisms...

4. [2018] NZEmpC 140 ITE v ALA [pdf, 297 KB]

   ...or variation of previous compliance and non-publication orders made by the Court, so that he can make submissions to a review currently being conducted by the State Services Commission (the SSC). [2] The review concerns possible reform to the Protected Disclosures Act 2000 (the PDA). The SSC has issued a consultation document and has invited feedback on the contents of that document. Submissions must be filed by 5.00 pm on 7 December 2018. It is this process in which ITE wishes...

5. [2025] NZIACDT 23 – JY v Wen (25 March 2025) [pdf, 216 KB]

   ...a contract in place before commencing work. There were a total of nine breaches of the Code. The breaches cumulatively represent a critical failure to inform the complainant and empower him with important information so his interests could be protected. It is submitted the gravity of Ms Wen’s overall conduct is moderate. [10] It is the first occasion Ms Wen has appeared before the Tribunal. She held a provisional licence at the time, but now holds a full licence. [11] It is...

6. LCRO 3/2017 and LCRO 148/2017 McDonnell v LA (28 June 2019) [pdf, 436 KB]

   ...Both had executed wills in 2010. [7] At the same time Mrs A, under enduring powers of attorney, appointed Ms LA as her attorney as to both property and welfare.1 [8] By late 2014 Mrs A had capacity issues. Ongoing residence in a specialised care unit was anticipated. [9] On 7 October 2014, Mr and Mrs A and their adult daughter S visited Ms McDonnell to discuss estate planning arrangements, including updated wills. [10] Mr A was scheduled to have surgery later in October 2014. [...

7. LCRO 145/2021 AZ v BY (28 October 2022) [pdf, 205 KB]

   ...2019. He did not pay Mr BY’s invoice and in September 2020, Mr BY instituted proceedings for recovery of his fees. [9] Mr AZ lodged his complaints on 9 November 2020. Mr AZ’s complaints [10] Mr AZ complained that Mr BY: (a) Did not protect and promote his interests. (b) Did not provide him with information about the work to be done, who would do it and the way services would be provided. (c) Did not give him clear information and advice. (d) Did not advise him when...

8. LCRO 180/2022 HB v UC and JW (26 November 2024) [pdf, 216 KB]

   ...Build Guarantee …”.10 [19] [Law Firm A] conclude their response in the following manner:- “31. There was a limited retainer in place between Mr HB and [Law Firm A]and [Law Firm A] carried out the work required of it with appropriate skill, care and diligence. In the circumstances, any failure to make enquiries about the Warranty does not amount to unsatisfactory conduct and Mr HB has not shown that he has suffered any loss.” Mr HB’s comments in reply11 [20] Mr MG responde...

9. 2019 Directory of Official Information A-C [pdf, 1.3 MB]

   ...including determining cover; providing entitlements and rehabilitating clients; managing the Scheme’s Accounts and collecting levies. ACC buys treatment and rehabilitation services from many providers to ensure that injured people receive appropriate care and rehabilitation. This includes acute and elective surgery, assessment services and the provision of assistance based on need. A person injured as a result of an accident, who has an accepted ACC claim, may receive a range of ent...

10. [2018] NZEnvC 090 Cabra Rural Developments Limited v Auckland Council [pdf, 31 MB]

    ...incentive subdivision provisions could relate to either a small 4 number of sites in-situ or for larger developments a Master Plan approach to ensure that the issues identified in this decision are addressed, including particularly: (i) long term protection, enhancement and improvement of significant indigenous vegetation; (ii) long term enhancement and improvement of other indigenous vegetation; (iii) avoidance of the consequences of residential dwellings on indigenous ve...