Lomu v Tangilanu [2014] NZIACDT 42 (31 March 2014) [pdf, 73 KB]
...immigration services. [5] The statement of complaint identifies the potential grounds for upholding the complaint, with particulars. The key elements and particulars being: [5.1] A breach of clause 1.1 of the Code of Conduct – obligations relating to care diligence and respect. The particulars are: [5.1.1] The Adviser had instructions to apply for a visa on 4 January 2011, but did not lodge the application. [5.1.2] When her licence expired on 23 September 2011, she had not lodged t...