Tuitupou v Tangilanu [2014] NZIACDT 51 (15 April 2014) [pdf, 121 KB]
...work, but she told her clients she had made the request to Immigration New Zealand. She also made up an account of what had happened to the request. [2.3] The adviser’s licence expired. She had still done nothing. She did not take any steps to protect her clients’ interests, or refund fees. [3] The adviser has not challenged the Statement of Complaint, which set out these grounds of complaint. The Tribunal is satisfied the material before it requires that it uphold the complaint in...