[2021] NZREADT 54 – Complaints Assessment Committee 2106 v Mathers (6 December 2021) [pdf, 257 KB]
...simpler, speedier, cheaper and more accessible justice than the ordinary courts. It found that the imposition of adverse costs orders should not undermine the important advantages of tribunals over courts. Furthermore, because of the consumer protection focus of the Act, access to the Tribunal should not be unduly deterred. There was a need for a flexible approach. [24] In Kooiman, the Tribunal found that the unsuccessful appellant had participated in good faith and had not delay...