EC & ECE v UX Ltd [2016] NZDT 895 (12 February 2016) [pdf, 86 KB]
...tiles and staining to the supposedly stain-resistant grouting. [5] The relevant law is the Consumer Guarantees Act 1993 (‘CGA’), specifically section 28 of the CGA which provides a guarantee that services will be carried out with reasonable care and skill. Issues [6] The issues to determine are: A. Were both scratches caused by UX Ltd? B. Does scratching the shower drain constitute a failure of reasonable care and skill on the part of UX Ltd? C. Aside from t...