Bisschoff v Yerman [2015] NZIACDT 101 (11 December 2015) [pdf, 165 KB]
...obligations she understood at the time. The second ground of complaint – written agreement [36] There is no factual dispute relating to this element of the complaint. The 2010 Code has a strict prescriptive requirement for a written agreement. That protects both licensed immigration advisers, and their clients. [37] In this case, Ms Yerman had a satisfactory agreement, the services related to applying for work visas and residence visas. When entering the agreement Ms Yerman anticipa...