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1. LCRO 140/2016 and 153/2016 BF v ZL (21 February 2019) [pdf, 230 KB]

   ...does not have any relevance to the extent of the instruction given to Mr [ZL]. … Further it was not sought by SC. Had it been, Mr [ZL] understands it would have been available. • The SC accordingly erred in finding that Mr [ZL] had a duty to protect [CAB] on the transaction. • … no more was required of Mr [ZL] than took place. • … there was a concurrence, not conflict, of interest in his giving effect to what the parties had agreed. • No sensible articulation of what...

2. LCRO 91/2020 LS v DV (29 July 2020) [pdf, 178 KB]

   ...or not made in good faith must also be considered against the wider background of the purposes of the Lawyers and Conveyancers Act 2006 and the objectives of the complaints process. The general purposes of the Act are set out in s 3 and include the protection of consumers of legal services and to maintain confidence in the provision of legal services. Clearly a robust complaints system is part of achieving those purposes. This requires both the efficient dealing with complaints, and that...

3. LCRO 196/2019 FL v ND (8 June 2020) [pdf, 123 KB]

   ...the grounds of their complaint. (b) A complainant providing the Complaints Service with all the evidence they consider relevant to establishing their complaint. (c) The Complaints Service, consistent with its obligations to promote its consumer protection objectives, assisting the parties, where necessary or appropriate, with clarifying the substance of the complaint. (d) The lawyer being provided with opportunity to provide response to the complaint.7 (e) The complainant being...

4. Real Estate Agents Authority (CAC 302) v Kahukura [2016] NZREADT 70 [pdf, 167 KB]

   ...circumstances, she was required to make it absolutely clear that she was acting on her own behalf, not on behalf of the Agency. This was particularly important because, if she was not acting as a licensed salesperson, the Frasers would not be protected by a licensee’s duties and obligations under the Act and the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012. [22] Having considered the evidence, and counsels’ submissions, we find that Ms Kahukura did n...

5. NA v OI [2021] NZDT 1313 (24 February 2021) [pdf, 255 KB]

   ...They have also requested that NA now address her concerns to the property manager. Are the Trustees liable for the damage caused by falling trees to either fence? 24. The law of nuisance applies to this claim. An action for private nuisance protects a person’s right to the use or enjoyment of an interest in land. 25. Damage caused by trees on neighbouring land may give rise to liability, depending on the circumstances. Generally, there is no liability unless the trees are inh...

6. Baker v The Real Estate Agents Authority (CAC 413) and Yu [2018] NZREADT 73 [pdf, 248 KB]

   ...and Ms Zhao’s supervisor, and Mr Endong (Anton) Huang, a licensed salesperson at the Agency, and listing agent for the property. Substantive decision [5] As relevant to this appeal, the Committee found that Ms Zhao failed to exercise skill, care, competence, and diligence by failing to search and understand the title to the property, and misleading Ms Yu by representing that the property could be subdivided. The Committee found that Ms Zhao had breached rr 5.1, 6.2, 6.3, a...

7. OIA-109319.pdf [pdf, 1.9 MB]

   ...presented to Ministers in February and Ministers and Cabinet will make final decisions on these options as part of the Budget 2024 process. Alongside the initiatives that we have already underway, and preparing savings options for Ministers, we need to carefully manage our headcount to make our financial position more sustainable. To ensure we don’t grow beyond our means SLT has put in place a cap on the number of roles at the Ministry and each business group must work towards reaching tha...

8. MA v Accident Compensation Corporation (Impairment Assessment) [2024] NZACC 117 (17 July 2024) [pdf, 193 KB]

   ...Occupational Physician, having interviewed the appellant by telephone and reviewed the relevant documentation, provided an assessment report on the appellant, as follows: 3 Activities of Daily Living He confirmed he is independent in basic self care activities within the home environment. He reports he feels anxious when he goes out of the house. He can do some gardening and describes pottering in the home. He does some housework tasks. He said he is less motivated to cook an...

9. [2025] NZIACDT 01 – ZJ v Liu (13 January 2025) [pdf, 158 KB]

   ...party has requested an oral hearing. ASSESSMENT [31] The Registrar relies on the following provisions of the Code: General 1. A licensed immigration adviser must be honest, professional, diligent and respectful and conduct themselves with due care and in a timely manner. Client Care 2. A licensed immigration adviser must: … e. obtain and carry out the informed lawful instructions of the client, and … Immigration adviser licence 14. A licensed immigration adviser...

10. [2025] NZIACDT 02 TX v Liu (13 January 2025) [pdf, 241 KB]

    ...party has requested an oral hearing. ASSESSMENT [31] The Registrar relies on the following provisions of the Code: General 1. A licensed immigration adviser must be honest, professional, diligent and respectful and conduct themselves with due care and in a timely manner. Client Care 2. A licensed immigration adviser must: … e. obtain and carry out the informed lawful instructions of the client, and … Immigration adviser licence 14. A licensed immigration adviser...