[2024] NZIACDT 15 – YT v CX (14 May 2024) [pdf, 290 KB]
...invoice containing a full description of the services to which the fees related, in breach of cl 22. 12. Failing to personally obtain and carry out the complainant’s informed lawful instructions, in breach of cl 2(e). 13. Failing to act with due care and diligence in ensuring that the complainant fully understood the contents of the visa application before it was lodged, in breach of cl 1. JURISDICTION AND PROCEDURE [20] The grounds for a complaint to the Registrar made agains...