KC & TC v B Ltd [2024] NZDT 278 (16th April 2024) [pdf, 181 KB]
...all travel documentation as does B Ltd’s conditions of travel. 4. TC and KC consider the terms of the Consumer Guarantees Act 1993, the CGA, apply to the booking service supplied by B Ltd and that the service was not supplied with reasonable care and skill. B Ltd responds that the CGA does not apply to air travel services by virtue of the Montreal Convention which is adopted into New Zealand law through the Civil Aviation Act. 5. The issues to be decided then are whether the CGA...