Geldenhuys v C Yap [2013] NZIACDT 27 (12 April 2013) [pdf, 207 KB]
...migration on the basis of the original advice. She said she had discussed the fees she was being charged with other people and had the impression she was being overcharged. [23] On 9 May 2011 Ms Susan Atherton, who Oceania describes as a “Client Care and Compliance Officer”, said: When a client begins with us they pay a sign on fee. You had paid us NZ$1,950. It is our practice to apply 50% of the value of the sign on fee as a complimentary credit to the opening invoice and to th...