[2023] NZIACDT 12 - XX v Xu (13 April 2023) [pdf, 252 KB]
...since 2001 and became licensed in 2009. She prided herself on providing excellent and highly professional service to her clients. This was the first complaint against her in nearly 20 years of practice. She worked hard and was generally a very careful person who paid attention to detail. Ms Xu expressed deep sorrow for what had happened and had already apologised profoundly to the complainant and her mother. She understood her mistakes had caused the complainant and her family enorm...