NLT v Coetzee [2019] NZIACDT 81 (10 December 2019) [pdf, 144 KB]
...the complainant could not work as an independent contractor. However, she had to wait five months until April 2017 to get a response from Immigration New Zealand. Ms Coetzee said she did not feel she had breached her obligation to exercise due care by checking and applying the immigration instructions accurately and so advising the client. If anything, she took too much care. 9 [44] Ms Coetzee conceded that she did not provide a standard service agreement to the complainan...