LCRO 170/2020 KLM Limited v ND (30 March 2021) [pdf, 276 KB]
...ND’s 11 May 2017 letter “contain[ed] a threat or threats”, that was “not the intention”. He explained if a person, such as Mr OE, “purport[ed] to act as an expert” beyond the person’s areas of expertise, then without the statutory protection of an arbitrator, that person may be liable for doing so. [103] Mr ND says in the end the parties agreed to refer the disputes to arbitration which is “a consensual process” and was not “forced” on [KLM] as it claims. Con...