Customer Charter [pdf, 2.8 MB]
Respect You can expect We treat you with empathy and understanding. We listen to you and respect your culture, values and time. Integrity We’re fair and impartial. You can trust us to do what we say we’ll do. We take care of your information and protect your privacy. Service We care about you and are committed to providing a safe environment. We work together to help you get the information you need – no matter how or where you contact us. If you'd like to g...