LCRO 1/2021 NB v GP (31 May 2022) [pdf, 224 KB]
...an examination of Mr NB’s complaint is r 3, which directs that in providing regulated services to a client, a lawyer must always act competently and in a timely manner consistent with the terms of the retainer and the duty to take reasonable care. [33] In LCRO 205/2015, the Review Officer addressed the factors a Review Officer may consider, when addressing complaint that a lawyer has failed to act competently. Paragraphs [34] to [42] following, are adopted from that decision.5...