Liufau v Lelatu [2014] NZIACDT 43 (31 March 2014) [pdf, 119 KB]
...Complaint. The Adviser’s response [8] The Adviser did not file a statement of reply, but sent an email. [9] The email failed to address specifically the grounds in the statement of complaint. [10] Aside from a general denial, the Adviser: [10.1] Did not claim there was a written agreement; or [10.2] Explain why he took some 20 months to lodge an application for the Complainant. Discussion [11] The Adviser has not responded to the statement of complaint in a way that sensibly c...