0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
The COVID-19 Justice Sector Survey is a phone survey (CATI - Computer Assisted Telephone Interviews) with weekly reporting. The survey interviews people who have taken part in the New Zealand Crime and Victims Survey (NZCVS) and have said they are happy to participate in future research.
The survey asks, among other things, about social connection, people's perceptions of safety, experience of crime and reporting to Police, how easy the COVID-19 rules are to understand and perceptions of the criminal justice system.
Approximately 370 people are contacted each week resulting in approximately 300 finalised interviews (a response rate during the first nine days of interviewing was 82%). The survey follows the NZCVS strict approach to privacy and confidentiality and no contact details of interviewed adults are released.
COVID-19 Justice Sector Survey - Report 1 for the period 12 to 20 April 2020 [PDF, 1.1 MB]
COVID-19 Justice Sector Survey - Report 2 for the period 21 to 27 April 2020 [PDF, 1.4 MB]
COVID-19 Justice Sector Survey - Report 3 for the period 28 April to 4 May 2020 [PDF, 1.6 MB]
COVID-19 Justice Sector Survey - Report 4 for the period 5 to 11 May 2020 [PDF, 1.6 MB]
COVID-19 Justice Sector Survey - Report 5 for the period 12 to 18 May 2020 [PDF, 1.7 MB]
COVID-19 Justice Sector Survey - Report 6 for the period 19 to 25 May 2020 [PDF, 923 KB]
COVID-19 Justice Sector Survey - Report 7 for the period 26 May to 1 June 2020 [PDF, 698 KB]
COVID-19 Justice Sector Survey - Report 8 for the period 2 to 8 June 2020 [PDF, 760 KB]
COVID-19 Justice Sector Survey - Report 9 for the period 9 to 15 June 2020 [PDF, 813 KB]
COVID 19 Justice Sector Survey Report 10 Comparison of the Alert Levels results [PDF, 902 KB]