0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
Te Au Reka is the new digital caseflow management system that will support modern and effective case management. Case management is the process by which courts carry out their administrative function of moving cases from filing to disposal, in support of judicial decision-making and reaching resolution for participants. Establishing trusted, modern and responsive digital case and court management capability, will significantly improve the experience of all court users.
Te Au Reka will deliver modern capability in the following key areas:
These are detailed further in the Te Au Reka capability model [PDF, 1 MB].