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If you’re unhappy with a decision made by Inland Revenue after you asked for an administrative review, you can ask the Family Court for a Departure Order. You can apply for a Departure Order at any time after an administrative review.
If someone else asked for a review and Inland Revenue changed the child support you receive, you can appeal the decision in the Family Court.
You need to appeal within two months of the decision.
A Departure Order is a written decision from the Family Court that tells Inland Revenue to assess your child support in a different way. You can apply for this at any time after an administrative review decision.
You can ask the Family Court for a Departure Order if Inland Revenue has:
made a decision about your application for an administrative review, you’re the person asking for the review (applicant) and you disagree with that decision
refused to make a decision on your case because it's not straightforward, and you’re either the person asking for the review (applicant) or the person it affects (respondent).
If you’re a paying parent, you can’t apply for an assessment of less than the minimum weekly payment of child support.
How to apply for a Departure Order
Note: When you print the forms it's important to print them single sided.
File your application. If Inland Revenue is the other party, you need to file your application in the Family Court closest to your nearest Inland Revenue Office. Find out more about how to file documents
Appeal Inland Revenue’s decision in the Family Court
If you decide to appeal Inland Revenue’s decision, you need to do this within two months of the decision.
You may appeal for any of these reasons:
Inland Revenue hasn’t accepted an application for a formula assessment when you believe it should have, or it has accepted an application for a formula assessment when you believe it shouldn’t have.
You believe Inland Revenue acted wrongly by:
not accepting your estimate of your current income
charging penalties resulting from that estimate
accepting or refusing to accept an application for a voluntary agreement, a variation of one or a change of circumstances
refusing to exempt you from child support payments or to refund overpayments
granting or refusing to grant a suspension of child support payments.
You’re the paying parent and an assessment notice gives wrong information about your income, child support amount or the number of days the child support is payable.
The assessment doesn’t take into account a provision of the Child Support Act 1991.
You’re the person who applied for an exemption review and the Commissioner of Inland Revenue has refused to accept your application.
You’re a paying parent or custodian and you disagree with the Commissioner’s decision following a review.
You’re the respondent in an administrative review and you disagree with the Commissioner’s decision following the review hearing.
Also fill in: General affidavit [PDF, 38 KB] and a G7 info sheet [PDF, 44 KB]. In addition, if you've used forms CS5, CS7, CS9 or CS11, your affidavit must include a copy of your notice of objection to Inland Revenue and a copy of Inland Revenue’s notice of disallowance.
File your application. If Inland Revenue is the other party, you need to file your application in the Family Court closest to your nearest Inland Revenue Office. Find out more about how to file documents
After the Court processes your application, it will arrange for the documents to be served on (given to) the other person and provide a copy to IR.
Respond to an application for a Departure Order or Notice of Appeal
If you’ve received a copy of the application for a Departure Order or a Notice of Appeal against a Commissioner’s decision, you can file a notice of defence.
You must respond within 21 working days unless the Court has told you otherwise.
To respond to an application for a Departure Order or Notice of Appeal, fill in the following forms: