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788 items matching your search terms

  1. Immigration New Zealand (Carley) v De'Ath [2019] NZIACDT 1 (10 Jan 2019) [PDF, 220 KB]

    Sanctions decision / rubber stamping / allowing unlicensed people to manage visa application process / adviser had little or no contact with clients / adviser director of company recruiting Filipino workers / applications handled by unlicensed employee in Philippines / Code of Conduct 2014, cl1, cl2e, cl3c, cl18, cl26a / Immigration Advisers Licensing Act 2007, s50, s51 / adviser reliant on unlicensed people to deal with clients on immigration matters / offending involved multiple clients & adviser continued same model for some time / no systematic or deliberate breach of code / adviser overlooked requirement to personally discharge professional obligations / adviser failed to appreciate narrowness of clerical work exception / adviser aware of failings & remedied flawed business structure / adviser censured & ordered to pay $8,500 penalty & $3,000 investigation costs.
  2. The Registrar of Immigration Advisers v Niland [2018] NZIACDT 52 (21 December 2018) [PDF, 262 KB]

    Rubber stamping / allowing unlicensed people to manage visa application process / adviser entered arrangement with company that sourced jobs for Filipino workers / unlicensed staff managed process & liaised with clients / adviser used template documents & assessed clients via skype interview but no record of interviews / Code of Conduct 2014, cl1, cl2e, cl3c, cl18, cl26a / Immigration Advisers Licensing Act 2007, s442 / adviser had no real engagement with clients & provided no direct immigration advice / adviser permitted unlicensed staff to give immigration advice / adviser failed to obtain & carry out instructions / agreement did not provide a full description of services / INZ concerns not communicated to clients / adviser should have exercised greater care in scrutiny of documents / clients signed declaration before seeing employment agreement / adviser misunderstood permitted scope of clerical work by unlicensed staff / complaint upheld
  3. INZ (Foley) v De'Ath [2018] NZIACDT 51 (19 December 2018) [PDF, 213 KB]

    Sanctions decision / unprofessional conduct / adviser alleged immigration officer provided false and misleading information / adviser also alleged officer cover-up of wrongdoing and intention to disadvantage migrants / no evidence to substantiate formal complaints / correspondence amounted to personal attacks / Immigration Advisers’ Code 2014, cl1 / Immigration Advisers Licensing Act 2007, s50, s51 / unprofessional and disrespectful to make complaints of serious misconduct without evidence in support / adviser apologised to one officer but not the other / no malice and adviser showed remorse / officers must expect criticism and be robust/ adviser cautioned and ordered to pay penalty of $750
  4. Green v De'Ath [2018] NZIACDT 50 (13 December 2018) [PDF, 214 KB]

    Sanctions decision / failure to explain professional responsibilities to client / failure to provide written agreement with written authority / failure to ensure written agreement signed / failure to maintain record of all communications / adviser misunderstood who he owed professional obligations to / adviser had contractual relationships with client and client’s employer / Immigration Advisers’ Code 2014, cl17b, cl18c, cl19b, cl19m, cl26a / Immigration Advisers Licensing Act 2007, s50, s51 / adviser failed to recognise who client was / failure unreasonable and misguided / code prescriptive in regard to record keeping but not unduly so / breach sufficiently serious or systemic to warrant disciplinary process / no deliberate flouting of code but significant professional deficiency / adviser censured and ordered to pay penalty of $1,500
  5. Xu v Tian [2018] NZIACDT 49 (10 December 2018) [PDF, 105 KB]

    Sanctions decision / negligence / failure to inform client status of applications / client signed second work visa application without being informed first was declined / Immigration Advisers Licensing Act 2007, s50, s51 / no lack of competence in handling applications but adviser failed in relationship with client / adviser failed to obtain instructions & provide timely updates / lack of communication & failure to keep proper records of client communications / adviser admitted breaches / adviser censured & ordered to enrol in refresher course
  6. Wang v Denekamp [2018] NZIACDT 48 (23 November 2018) [PDF, 152 KB]

    Sanctions decision / rubber stamping / adviser failed to engage with complainant as a fully committed professional / adviser failed to have written agreement with complainant / adviser had no personal contact with complainant but certified he had / Immigration Advisers Licensing Act 2007, s50, s51 / adviser did not recognise warning signs of rubber stamping / isolated incident / no compensation as claim lacked nexus with complaint & inadequate proof of quantum / adviser prevented from reapplying for licence until training completed / adviser censured & ordered to pay $4,500 penalty & refund fee of $300 to complainant
  7. Zhang & Cao v Chen [2018] NZIACDT 47 (16 November 2018) [PDF, 153 KB]

    Jurisdiction / registrar referred incompetence as ground of complaint / complainant raised negligence & dishonest or misleading behaviour as grounds for complaint / registrar did not refer additional grounds / complainant claimed registrar omitted additional grounds / tribunal requested registrar review grounds & she affirmed them / Immigration Advisers Licensing Act 2007, s45 / Code of Conduct 2014, cl9, cl16 / tribunal had no jurisdiction to consider additional grounds / inappropriate to refer matter back to registrar in interests of finality / adviser incompetent / complaint upheld
  8. Govind v Chandra [2018] NZIACDT 46 (15 November 2018) [PDF, 260 KB]

    Failure to have written agreement / lack of care / adviser requested character waiver in advance of visa application / adviser charged fee but had no written agreement / Immigration Advisers Licensing Act 2007, s50 / Code of Conduct 2014, cl9, cl16 / request for character waiver a simple error which did not justify disciplinary action / adviser did not knowingly bring application that could not succeed / no written agreement so fee should be refunded / complaint upheld.
  9. INZ (Carley) v De'Ath [2018] NZIACDT 45 (13 November 2018) [PDF, 213 KB]

    Rubber stamping / allowing unlicensed people to manage visa application process / failure to personally obtain instructions or written agreement / adviser director of company recruiting Filipino workers / adviser had little or no contact with clients / adviser made certain information available on template forms with opportunity of electronic communications / applications handled by employee in Philippines / Code of Conduct 2014, cl1, cl2e, cl3c, cl18, cl26a / Immigration Advisers Licensing Act 2007, s442 / adviser gave no advice / adviser reliant on unlicensed employee to assist clients with applications & initiate relationship / letter of engagement inadequate discharge of personal obligation / rapid growth of business no justification / no systematic or deliberate breach of code / adviser overlooked personal obligations & failed to appreciate narrowness of clerical work exception / adviser failed to exercise due diligence & care / complaint upheld
  10. INZ (Foley) v De'Ath [2018] NZIACDT 44 (6 November 2018) [PDF, 273 KB]

    Unprofessional & disrespectful communications with INZ / dishonest & misleading advice / adviser made many complaints of serious misconduct against INZ staff with no supporting evidence / adviser complained staff not fulfilling their role / complaint against one officer for misinterpreting employer’s statement / adviser advised client with job offer to travel under visa waiver programme / INZ alleged adviser used complaint procedure inappropriately to lodge malicious, threatening & unprofessional complaints / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1 / complaints officers not performing their role not outside complaints procedure / adviser honestly believed client treated unfairly & some merit to complaint / officer made honest mistake / adviser’s complaint unwarranted & unprofessional but not malicious / adviser’s correspondence with INZ intemperate, abrasive & accusatory / adviser did not intend advice to be dishonest or misleading / complaint upheld
  11. Green v De'Ath [2018] NZIACDT 43 (1 November 2018) [PDF, 220 KB]

    Breach of professional obligations & Immigration Advisers Licensing Act 2007 / failure to have written agreement / failure to advise of professional responsibilities & keep proper written records / employer engaged adviser’s firm to provide a farm worker / worker needed a variation condition due to INZ investigation / worker ceased work but was still living on farm before variation granted / Code of Conduct 2014, cl1, cl2e, cl17, cl18, cl19 & cl 26 / Immigration Advisers Licensing Act 2007, s442 / adviser accepted breaches but submitted complaint should be dismissed because it related to procedural deficiencies / adviser failed to appreciate worker not employer was his client / failure a significant breach which led to multiple violations / complaint upheld.
  12. Xu v Tian [2018] NZIACDT 42 (26 October 2018) [PDF, 186 KB]

    Negligence / dishonest or misleading conduct / failure to inform client of status of applications / failure to obtain instructions before submitting applications / INZ declined work visa & granted visitor visa to complainant / adviser got complainant to sign second work visa application without informing her first had been declined / second application declined / complainant claimed she did not know applications had been declined & she was in country illegally / Immigration Advisers Licensing Act 2007, s442 / Code of Conduct 2014, cl1, cl2e, cl26 / adviser negligent as to disclosures to complainant & failure to obtain instructions / insufficient evidence adviser misrepresented status of applications or nature of second application form / nature of form obvious / conduct not dishonest or misleading / adviser honestly believed work visa would be granted / lack of file notes or electronic records of conversations / complaint upheld